With the fear of an impending recession, hiring freezes, and mass layoffs, many individuals are experiencing great stress and uncertainty at work right now. Employees want to know whether their job is secure, what they should be doing, and what the future holds.
In times like this, it may be incredibly difficult for managers to build trust in their teams. What information should you provide, and how much of it should you share? How can you be open about the company's problems without discouraging your employees? How can confidence be provided without making misleading promises?
Here are some 8 strategies for assisting your team through times of uncertainty:
Keep It Up-To-Date
Because of uncertainty, things are always changing; what is true now may no longer be true tomorrow. That is why, as a manager, it is critical to keep your team members as informed as possible to avoid them getting stressed.
Schedule frequent meetings to keep your staff up to speed on recent strategy changes and actively communicate relevant information as it becomes available. When your employees are sure that you are dedicated to keeping them informed, it may reduce uncertainty and foster a better feeling of trust.
Be Open and Honest
While you must be careful with the information you offer, it is critical that you be as explicit and honest as possible. Be candid about the reality that no one, including you, can completely predict what lies ahead, but that you do know the company is doing all it can to provide a solid foundation for the future.
Make it apparent that the corporation wants you to share what you know by using phrases like "I shouldn't be telling you this" or "don't discuss this with anybody, but..." In order to avoid instilling secrecy and suspicion, make an explicit effort to emphasise that the information you are delivering is coming straight from leadership.
Assume Responsibility
When an unfavourable event occurs, be sure to accept responsibility as their leader.
As a leader, it is your responsibility to accept responsibility for the welfare of the whole team, even if it is not directly your fault. Accept responsibility for all actions, good and bad, and your team will begin to trust you.
"Leadership is not about being in charge. Leadership is about taking care of those in your charge." - Simon Sinek
Prepare for Similar Discussions
It may be challenging for employees when every day is different, and things are continuously changing, so be prepared to have similar talks with your team members about the same pain areas, questions, and worries.
Try to be patient, even if you believe you've previously discussed this, since your staff may need to go over things many times before they feel more in control. Additionally, be consistent in the information you provide with the team to minimise misunderstanding or misinterpretation. Incorporate employee wellness programs to start such conversations.
Be Confident and Enthusiastic
Because your actions and attitude as a manager may significantly impact your staff, it is critical to show confidence in leadership and excitement for the future. While things are unpredictable and no one knows everything, it is your obligation to emphasise what you do know and how you can best position the team to go ahead efficiently.
Always endeavour to lead with positivity and acknowledge your team's efforts. Language such as "we've got this" and "I'm so pleased with all the effort our team has done" is an excellent method to foster togetherness and optimism.
Activities That Build Trust
Morale is increased via Trust-Building Activities. It's been proved that when individuals appreciate their employees, they're happier and more productive—and this doesn't happen by chance. Providing activities aimed at creating trust in teams is one method to boost morale while also increasing trust.
Provide Emotional Support
During times of uncertainty, stress and anxiety are understandable. Take the time to check in with your team members on a regular basis. Begin your weekly meetings by asking how your staff are doing and if there is anything you can do to help.
Pay close attention to what they are saying and asking so that you can follow up later. As a manager, it is critical to consider your employees' viewpoints and to evaluate what you would like to hear if you were in their shoes.
Invest in Your Employees
High-trust workplaces foster holistic development and employee well-being in their teams and members. When growing talent inside the business, they employ a development attitude, providing chances for managers and direct reports to meet and discuss whole-person growth, which includes both a professional and personal emphasis.
Organisations that invest in their employees are more likely to retain talent and improve engagement. This can include employee wellness initiative, financial well-being programs, and fun wellness activities.
Conclusion
Teamwork flourishes when members trust each other to deliver and match their contributions with quality and excitement. When there is trust at work, everyone always relies on others to provide consistent efforts and solid outcomes.
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